Map-based visual tracking - Unit and incident status updates are displayed in real time, so you always know where your resources are.
Ideal Solution for small-to-medium sized agencies - Supports over 20 open calls and 45 vehicles simultaneously without noticeable performance lag.
Multiple status levels - Supports six different levels: Available, En Route, On Scene, Clear, Out of Service, and Unavailable.
Digitally captured and stored call records - Enables replay and review of historical calls by accident or incident type and facilitates internal auditing and analysis of service demands. Creates reports whenever you need them.
Mobile component - Enables messaging between units and between units and Dispatch Center without tying up radio channels. Provides individual officer with access to all calls he or she has participated in, with the ability to obtain a history of the day and update details as time permits. Includes "Night Mode" for enhanced legibility and officer safety in low-light conditions.
Automated field data copy - Eliminates retyping and reduces data entry errors.
Single sign-on - Logs dispatchers into all applications at once. Provides access to any function without having to log on to the application that manages it.
Role-based segregation - Keeps staff focused on the data they need for their particular jobs. Supports three separate user roles out-of-the-box.
Configurable dispatcher - Alerts dispatcher when a call has been "pending" for an excessive amount of time. Can be configured to adhere to legal or policy changes affecting time limits for pending calls.
Geospatial coordinates - Enables more accurate addressing than simple text address can provide.
Easy to learn and use - New users can get up and running with a minimum of training. Users already familiar with CAD can be functional in half an hour or so. Visual based tracking is inherently easier, with everything on one page. From the inception of a call to service to reports and record keeping, full integration speeds the process, with auto-population of call data into various reports eliminating repetition of tasks.
Scalable and cost efficient - Modular software means extensions don't require significant reprogramming. Adding capacity is not a major project.
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